Grace Bay Training Unit
Scenario Training
Select, assign, and launch realistic AI voice role-play scenarios.
Admin
Scenario Library
Showing 5 active scenarios from the database.
Hotel & Resort10 min
Aggressive Hotel Guest in Lobby
A hotel lobby where a guest is upset about their room and demanding immediate action.
Difficulty
Medium
Private Security10 min
Unauthorized Beach Vendor
A vendor near resort beach access is pressuring guests and refusing to move when approached.
Difficulty
Easy
Police10 min
Suspicious Person Near Hotel Entrance
A person is standing near a hotel entrance late in the evening and staff report suspicious behaviour.
Difficulty
Medium
Tourism Support10 min
Lost Tourist Seeking Help
A tourist is lost, separated from family, and believes their passport pouch is missing.
Difficulty
Easy
Private Security10 min
Aggressive Visitor at Security Gate
A visitor arrives at a private site gate and becomes upset after being denied entry.
Difficulty
Medium